Privacy Policy

The Personal Data Protection Law (PDPL) was published in the Official Gazette dated April 7, 2016 and numbered 29677. The PDPL is regulated to protect the fundamental rights and freedoms of real persons, including the right to privacy, which is also protected by the Constitution, of real persons whose personal data is processed, and to determine the obligations of real and legal persons who process personal data. The purpose of this policy is to create management instructions, procedural terms and conditions and a technical policy to ensure that ercaltrucks.com processes and protects personal data of relevant persons in accordance with the PDPL.

All rights of the ercaltrucks.com website and mobile applications (collectively, the “Site”) belong to Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret Limited Şirketi. Ercaltrucks.com aims to protect the membership information of all users in accordance with the principles of security and privacy. Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. If the Trade Limited Company detects that members use the Site in violation of the Personal Data Protection and Data Policy below or the law, or if a detection or investigation request is received from the competent authorities in this regard, it has the right to report information about the relevant Member and Company to the competent authorities. In addition, it has the right to take other measures stipulated in the Personal Data Protection and Data Policy in a similar case. Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret Limited Company recommends that there is no absolute guarantee regarding the confidentiality of personal information transmitted over the internet, and that users take the highest possible precautions when transmitting personal information over the internet.

Definitions
Service/Services: Refers to the applications put forward by Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret Limited Company in order to ensure that Members and Companies carry out their work and transactions defined in the User Agreement.

User/Users: Real and legal persons who access the Site by registering or not.

Site: Refers to the website and mobile applications accessible from the ercaltrucks.com domain name and subdomains. Domain and applications belong to Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret Limited Şirketi.

Company: Companies, foundations, associations and cooperatives with legal personality established and continuing their existence according to the laws of the Republic of Turkey or foreign laws to which they are subject, who accept the KVKK and Data Policy together with the User Agreement and become members of the Site and benefit from the content, applications and services on the Site may have a Company account.

Personal Data Protection Law
In accordance with the Personal Data Protection Law No. 6698 ("KVKK"), the personal information of the Members and Companies will be recorded, stored, updated, disclosed / transferred to third parties where permitted by the legislation, classified and processed in the ways listed in the KVKK by Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret Limited Şirketi within the framework explained below.

Data Controller
In accordance with the Personal Data Protection Law No. 6698 ("Law No. 6698"), your personal data; Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. It will be collected and processed by the Trade Limited Company within the scope explained below. For What Purpose Do We Collect and Process Your Information?

Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret Limited Company may collect and process the data of our users through the Site generally for the following purposes:
To provide personalized services to users and to increase user satisfaction by improving the user experience,
To ensure that companies, members or visitors can benefit from Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. To communicate with them to the extent permitted by the Trade Limited Company, to inform them about services and opportunities,
To monitor the technical functions of the Site, to ensure that it works as required and to solve any problems that may arise,
To use our Site for advertising and sales purposes so that members or visitors can use it free of charge,
To perform the services we offer in accordance with our User Agreement,
To send bulletins or make promotions or notifications by e-mail,
To send and conduct mass e-mails and/or SMS for events such as company, foundation, association, etc. event invitations,
To make promotions or notifications by SMS,
To conduct direct marketing by member companies that cooperate with Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret Limited Şirketi,
To answer your calls and respond to your support needs,
To market the product during the development and management process of our current and R&D applications,
In line with your request or in case of complaints on social media, Erçal Otomotiv
Construction Transportation Tourism Petrol San. Ticaret Limited Şirketi to review your account,
To resolve a complaint regarding the services we provide,
To use in various statistical evaluations, database creation and market research without disclosing the user's identity,
To increase service sales for companies, to ensure marketing and customer satisfaction analysis,
Erçal Otomotiv Construction Transportation Tourism Petrol San. Ticaret Limited Şirketi may have adopted other policies or procedures other than this Personal Data Protection and Data Policy regarding the security, confidentiality, collection, etc. of data. Therefore, we recommend that you also review other policies and legal texts.

To Whom and for What Purposes Can Processed Personal Data Be Transferred
Your personal data; By accepting the Terms of Use and the Personal Data Protection and Data Policy, you have consented to be shared with Erçal Otomotiv Construction Transportation Tourism Petrol San. Ticaret Limited Şirketi in order to provide and offer you various advantages; You have given permission to collect, store, process, use and transfer your personal data. These personal data will be shared with domestic and/or foreign third parties with whom we have a contractual relationship, domestic/foreign persons and institutions from whom we receive data storage in a cloud server environment, and companies that register to the Site in order to employ interns or full-time, part-time or daily or periodic employees for the same purposes. In addition, this information will be shared only when necessary and to the extent necessary with third parties with whom we have a contractual relationship, who have the same legal and technical responsibilities as us regarding data protection and security, and who comply with the relevant legislation provisions, in order to provide you with flawless services, to ensure that your potential shipments are delivered in a healthy manner, and to ensure that our notifications are delivered on time via phone, SMS and/or e-mail.

When and How Do We Collect Your Information?
Your personal data may be collected in written/physical or electronic media when you use the Site, when you enter/apply for advertising or marketing announcements, when you become a member or register, and with cookies.

Your Rights According to Article 11 of the KVKK
You have the right to learn whether your data has been processed,
to request information if it has been processed,
to learn the purpose of processing and whether it has been used in accordance with its purpose,
to know the third parties to whom it has been transferred domestically / abroad,
to request correction if it has been processed incompletely / incorrectly,
to request deletion / destruction within the framework of the conditions stipulated in Article 7 of the KVKK,
to request notification of the transactions made pursuant to clauses (d) and (e) listed above to the third parties to whom it has been transferred,
to object to the emergence of a result against you due to analysis exclusively by automated systems,
to request compensation for the damages in case you suffer damages due to processing in violation of the law.

If you want to learn how your information is processed and/or transferred and/or how it is processed in accordance with the above conditions, you can write to the e-mail address kvkk@ercal.com.tr.

If you wish, Eyüpsultan Mah. Mehmet Akif Cad. Yadigar Sok. No: 24 34885 Sancaktepe/ISTANBUL/TURKEY You can send your wet-signed petition/question/complaint with your Name-Surname to Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret Limited Şirketi, which is responsible for your data as the recipient. The requests included in your application will be finalized free of charge within thirty days at the latest, depending on the nature of the request. However, if the transaction requires an additional cost for the Company, the fee determined by the Personal Data Protection Board may be charged.

How Do We Collect Your Personal Data?
1- Identity Information
By registering as a Member on the Site, you voluntarily share information such as “Your Name”, “Your Surname”, “Your Date of Birth”, (for citizens of the Republic of Turkey) “Your T.R. Identity Number”, “Your Place of Birth”, “Your Nationality (Nationality)”, “Your Gender” with Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret Limited Şirketi. By registering on the site, you voluntarily share information such as your “Name”, “Surname” and “E-mail address” with Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret Limited Şirketi. It is also possible to register or become a member of the site through your accounts on social networks such as Facebook, Twitter, Linkedin etc. without entering information such as your name, surname, date of birth, e-mail address etc. If you choose to register or become a member of our services via social networks within the scope of this Personal Data Protection and Data Policy, you grant Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ.

2- Contact Information
By registering on the site, you voluntarily share information such as "Your Electronic Mail Address", "Your Address", "Your Province and District" and "Mobile Phone" with Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ.

3- Visual and Audio Data
You voluntarily share the pictures you uploaded voluntarily and/or uploaded to the site by registering using other permitted social networks, and upload them to Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. by your own will. If you share information or data that you prefer to disclose to the public and that other members and companies can access and see, it will be considered disclosed by you and can be used for statistical, advertising or promotional purposes. In cases where your disclosed personal data is used by 3rd parties or other sites, Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. has no responsibility.

4- Information that is not your personal data and that we collect automatically
Login ID, IP address, log records and additional information requested by the Member Company, date of membership, applications made, frequency/times of logging into the site, ios/mobile site/website user, update date, last login date, first membership date, application deleted (yes/no), usage information of applications (every movement and selection made within the application), and similar technologies we use to adapt them to the needs of our members, companies and visitors, to eliminate technical problems and to control our technical infrastructure. We may collect information about your click count, frequency of opening tabs or your behavior in the digital environment regarding the titles you are interested in, depending on your use of the site through cookies or other programs and software.

4.1. Device Information
We may collect data that cannot be matched with you (such as location information) from your device through the electronic devices you use (computers, laptops, tablets, smartphones, smart TVs, etc.). We may send push notifications through our mobile applications or on our website. If you do not want to receive these messages, you can reject these messages by changing the settings of your device or mobile application.

4.2. Cookie Information
Your usage information regarding the Site can be obtained using a technical communication file (Cookie). The technical communication files in question are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing the status and preferences about a website. The technical communication file helps to obtain statistical information about how many people use the Site, for what purpose a person visits the Site, how many times they visit, and how long they stay, and to dynamically generate content from user pages specially designed for users. The technical communication file is not designed to receive data or any other personal information from the main memory or e-mail. Most browsers are initially designed to accept technical communication files, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent. The Member and the Company are deemed to have given their explicit consent to the use of cookies as long as they do not change these settings.

We may use cookie technology and place them on your device. If you do not accept cookies, the Site may not perform the functions you expect or malfunctions may occur.

We may share the data received through cookies with third parties for advertising purposes.

In order for you to benefit from the advantages of using the Site, this personal data will be processed and stored based on your explicit consent, provided that it is not used outside the purposes and scope determined by the Privacy and Personal Data Protection Policy, and information security measures will be taken.

Links to Third Party Websites or Mobile Applications on the Site
We may provide links to third party websites, portals or mobile applications. However, we have no responsibility for the implementation of the privacy policies included on these sites or to which third parties are subject. The privacy policies of third party websites or mobile applications may differ from this Personal Data Protection and Data Policy.

Storage Period of Your Information
Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. processes personal data only in accordance with Article 7 of the KVK Law and Article 138 of the Turkish Penal Code.

If no period is foreseen or stipulated in the legislation, personal data will be stored for the period required by the purpose of processing. The data stored will be deleted after the purpose of storage of the data ends, and although an average of 2 years is determined, data foreseen for a longer period by legislation will continue to remain in the system for the period specified in the legislation.

For this reason, a different storage period may apply for each personal data, depending on the period stipulated in the relevant legislation or required for the purpose for which they are processed. For example, according to Article 253 of the Tax Procedure Law, books and documents must be stored for 5 years. Another example is that, in accordance with the Regulation on Commercial Communication and Commercial Electronic Messages, in cases where the consent of the relevant person regarding the use of personal data for marketing or promotional purposes is withdrawn, the records of personal data must be stored for 1 year from this date. The content of the commercial electronic message and any other record related to the message will be stored for 3 years to be submitted to the relevant ministry when necessary.

On the other hand, a data may have been processed for more than one purpose, and in such a case, when all reasons for processing the relevant data are eliminated, the relevant data is deleted, destroyed or anonymized and stored.

Personal data processed in accordance with the provisions of the PDP Law and other relevant laws must be deleted, destroyed or anonymized by Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. in a way that will not be used or retrieved in any way, ex officio or upon the request of the relevant person, if the reasons requiring processing are eliminated. The procedures and principles regarding the lawful destruction or anonymization of personal data will be fulfilled in accordance with the principles and rules to be specified in the PDP Regulation.

Security of Personal Data
Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ.'s obligations regarding data security are determined by Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. as the data controller in accordance with Article 12 of the PDP Law. The obligations of Ticaret LTD.ŞTİ. regarding data security are as follows:

• To take all kinds of technical and administrative measures to prevent unlawful processing of personal data,
to prevent unlawful access,
to ensure its preservation,

To conduct or have conducted necessary audits within its organization,
To take necessary measures to ensure that persons who process personal data on its behalf or officials working in its bodies do not disclose personal data they learn during their duties to others in violation of the provisions of the law, even if they leave their duties, and do not use it for purposes other than processing,
To notify the relevant person and the Board in the event that the processed personal data is unlawfully obtained by others.
Measures taken by Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. regarding data security
In order to fulfill its obligations regarding the security of personal data and to act quickly in cases where security poses a risk, Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. takes the following measures:
Technical and administrative measures taken to prevent unlawful access to personal data.
The technical and administrative measures to be taken regarding the processing, transfer and storage of personal data are listed in the relevant sections. Although Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. is obliged to take these measures completely and prevent unlawful access; if there is still unlawful access of third parties to personal data; it takes all technical and administrative measures in accordance with the relevant legislation and Board decisions regarding the protection of personal data in order to prevent harm to the relevant parties.

Measures taken regarding the protection of personal data and their audit.
The data recording systems used within the company are periodically monitored and audited to ensure that they are created and used in accordance with the KVKK and the relevant legislation, and a report is made to the authorized person or board in this regard.
Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. is obliged to inform and raise awareness of the real or legal persons who process personal data on its behalf based on the authority it has granted, regarding the legal protection of personal data; and also to determine provisions regarding the legal protection of personal data within the framework of the contracts concluded with these persons.

Measures to be taken in case of unauthorized disclosure of personal data
Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. is obliged to take measures to prevent unauthorized disclosure of personal data and to establish an internal policy in this regard. In addition, in such cases, Erçal Otomotiv İnşaat Nakliye Turizm Petrol San.

. Ticaret LTD.ŞTİ., as the data controller, is obliged to inform the persons whose personal data has been unauthorizedly disclosed and the KVKK Board.

From the moment users and/or members (natural persons) and/or member companies (legal companies) start using the Site, they accept that all information collected from them will be used by Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. as described in this Personal Data Protection and Data Policy. Information regarding users and/or members (natural persons) and/or member companies (legal companies) is provided to Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. entirely with their own free will. Users and/or members (natural persons) and/or member companies (legal companies) are free to provide or not provide this personal information to Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. It is the responsibility of the Users and/or Members (Real Persons) and/or Member Companies (Legal Companies) to ensure that the information provided is accurate and complete. Users and/or Members (Real Persons) and/or Member Companies (Legal Companies) should not provide false, misleading or incomplete information.

Membership Age
We do not knowingly process the data of users under the age of 18. Registration of persons under the age of 13 is prohibited on the SITE. All our departments, including the real and legal persons we cooperate with, are aware of the sensitivity of your children's personal data and we take the utmost care to protect this data. Sharing the personal data of your child under the age of 18 with us is the responsibility of the parent or legal representative.

If a parent realizes that their child has shared their personal information with us without their consent, they can delete this personal information themselves or request it from us through Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ.

We recommend that parents take an active role in monitoring their children's online activities.
IF USERS OR MEMBERS HAVE DOUBTS ABOUT PROVIDING THEIR INFORMATION TO Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. OR DISPLAYING THIS INFORMATION ON THE SITE OR USING THIS PERSONAL DATA AS PERMITTED BY THE PROVISIONS OF THE DATA POLICY AND USER TERMS, THEY SHOULD NOT BECOME USERS AND/OR MEMBERS, SHOULD NOT VISIT THE SITE, SHOULD NOT USE THE APPLICATIONS OR SERVICES, AND IF THEY ARE MEMBERS, THEY SHOULD TERMINATE THEIR MEMBERSHIP.

By becoming a member and creating a profile, Members have expressly and willingly accepted the terms and conditions of the User Agreement and also, as specified in this Personal Data Protection and Data Policy, Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. They accept and approve the method of processing personal information of Ticaret LTD.ŞTİ. Sending information that is considered “sensitive” by the applicable laws is entirely at the discretion of the Members and Companies. Members and Companies may withdraw or change their consent to the collection and processing of personal information they provide at any time by changing their account settings or profiles on the Site or by terminating their Site membership in accordance with the provisions of this Personal Data Protection and Data Policy and User Agreement.

Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. may change or renew this Personal Data Protection and Data Policy from time to time without notice for any reason. The provisions of the Personal Data Protection and Data Policy that Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. changes shall enter into force on the date they are published on the Site. Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. may not warn Members about the renewed rules. However, in this case, the updated version of the Personal Data Protection and Data Policy reflecting the changes in question will be uploaded to the Site. Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. recommends that Members be informed about the Personal Data Protection and Data Policy updated on the Site and review it periodically.

Except for the situations explained in this Personal Data Protection and Data Policy, Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. does not rent or sell the personal information of Members and Companies. Except for the situations necessary to fulfill instructions (such as processing payment information) or unless the Members and Companies have obtained their separate permission, personal information not published on the profile of Members and Companies (excluding publicly available information of companies) or created due to the use of other services will not be disclosed. This condition is invalid in the following circumstances where we believe that disclosure of information is reasonably necessary:
law or criminal court order lp, to comply with legal requirements and processes, including but not limited to court orders and other compulsory disclosures;

to enforce this Privacy and Personal Data Protection Policy or User Terms;

to respond to complaints regarding violations of third party rights;

to respond to Member service requests; or
to protect the rights, property or safety of Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ., the Services, Members, Companies, Users or the public. Third parties (for example, your email service provider) may give you the option to upload information from your contacts stored with us to their own services. If you choose to share your contacts in this manner, you grant your third party service provider the rights to store, disclose, access and use such contact information as described in the third party's terms and privacy policy.

Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. may disclose personal information, profile information or activities of Members and Companies as a Member, Company or User in the following cases:
To investigate, eliminate or intervene in relation to suspected or actual illegal activities or to assist government enforcement agencies; to enforce the User Agreement, to defend against claims or allegations of third parties or to protect the security or integrity of the Service; or to protect or enforce the rights, property or safety of Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ., Members, Companies, Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. employees or other persons; if it believes in good faith that disclosure is necessary or is required by a subpoena or other legal process.

Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. retains personal information submitted to Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. for as long as the memberships of Members and Companies are active or as necessary to provide the Services. In cases where the act of preserving information is necessary for legitimate reasons to fulfill legal obligations, comply with legislative requirements, resolve disputes between Members and Companies, prevent fraud and abuse, and implement this Personal Data Protection and Data Policy and User Agreement, personal information of Members and Companies may be preserved even if the membership is terminated. In case of request by judicial authorities, Erçal Otomotiv İnşaat Taşıma Turizm Petrol San. Ticaret LTD.ŞTİ. stores personal information for a limited period. Erçal Otomotiv İnşaat Taşıma Turizm Petrol San. Ticaret LTD.ŞTİ. provides publications, bulletins, notifications, information about products and services, sharing campaign information and similar services through personal information obtained from Members or Users and/or Companies via e-mail/sms etc. Erçal Otomotiv İnşaat Taşıma Turizm Petrol San. Ticaret LTD.ŞTİ. If Members and Companies do not want to receive these commercial electronic messages and short messages sent by and do not approve of receiving them, they should leave the list by sending an e-mail to kvkk@ercal.com.tr or by removing the necessary options from the settings page.

Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. may provide links to other sites within the Site, but this does not mean that Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. has any connection with these sites. Erçal Otomotiv İnşaat Nakliye Turizm Petrol San. Ticaret LTD.ŞTİ. does not bear any responsibility for the privacy practices and contents of the sites accessed through the link.

Enforcement
This data policy shall enter into force on the date of publication and shall remain in force until removed from the website. Our Website Personal Data Protection and Data Policy is dated 25/12/2019. In the event that all or certain articles of the Policy are renewed, the effective date of the Policy shall be updated.

Contact Information
Erçal Automotive Construction Transportation Tourism Petroleum Industry Trade Limited Company
Mersis No: 0342026747900815
Contact Link: www.ercaltrucks.com
Address: Eyüpsultan Mah. Mehmet Akif Cad. Yadigar Street No: 24 34885 Sancaktepe/ISTANBUL/TURKEY TR: If you have any questions or need to contact us, you can reach us at kvkk@ercal.com.tr.